Hotel & Restaurant Surveys: Questions & Templates

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Hotel & Restaurant Surveys: Questions & Templates

Hotel & Restaurant Surveys

Guest Evaluation Survey Template by QuestionPro consists of questions about reasons the guests chose the hotel/restaurant/casino and ratings for the various services. Use this free list of the guest evaluation questionnaire to understand how was their stay and experience with your hotel staff. Know what do they think about the food and beverages of your hotel/restaurant.

This is a customizable sample questionnaire that can be edited according to the objective of the survey. For example, in case the hotel does not have a casino, the questions related to the casino can be eliminated. Let us know if you would like us to add more questions for you or need help with creating a survey.

Collect important feedback from stakeholders using this free event planning evaluation survey template. Know how was the experience of your attendees, sponsors, and organizers. Ask questions on your arrangements before the event, during an on-going event, and after the event.

Use this sample event planning evaluation questions to find out how well you planned for the event and what could be improved next time.

To gather in-depth data, this survey template is divided into four sections: Sales, Pre-Event, Event and Post-Event. Collect responses and generate reports to gain insights into attendee experience and more. You can also use the survey data to better plan your next event.

Resort Evaluation Survey Template by QuestionPro is carefully crafted to gauge the customer satisfaction level and to analyze the strong and weak points of a resort. You can use this template to know what are the facilities, services, and amenities that attract customers and the ones failed to do so. You can also use this template to understand customer insights and suggestions to focus on things needing immediate improvement. This customizable questionnaire sample can be edited according to the required information details. For example, this template includes a question about the reason for choosing the resort, the answer options of which can be edited.

This resort and hotel satisfaction survey questionnaire has the right set of questions for general and targeted hotel feedback surveys. Survey templates such as this one help hotels collect insights from their guests and take decisions to serve them better. One of the questions, "According to your most recent experience, rate the following attributes?" will help hotels understand customer opinions about the quality of various attributes. Use this sample questionnaire to discover scopes of improvement and make your hotel's services better with each visitor.

What is Hotel Survey?

A hotel survey is a type of research instrument used to collect feedback and opinions from guests about their experience staying at a hotel. It typically consists of a set of questions designed to evaluate various aspects of the hotel, such as the quality of the amenities, the cleanliness of the rooms, the level of customer service, and the overall satisfaction of the guests. The survey may be conducted in various formats, such as online, paper-based, or through interviews, and is often used by hotels to gather feedback from guests to improve their services and enhance their overall guest experience.

Free Hotel Survey Templates for Guests

These templates are pre-built surveys designed by experts to capture the most relevant and vital feedback from hotel guests. By using free hotel survey templates, such as those offered, hoteliers can save time and effort in survey creation and focus on analyzing the data collected to make data-driven decisions. You can easily use or customize our templates according to the hotel's unique requirements. Our free hotel survey templates allow to gain valuable insights into their guests' experiences and take the necessary steps to improve their services and grow their businesses.

This food survey questions template helps to evaluate food quality and food satisfaction feedback from the customers. This sample questionnaire template consists of 20 questions for food quality evaluation, customer service, the value of food, hygiene levels, and overall customer satisfaction. Use this free food survey questionnaire template and start collecting real answers from the consumers. According to the recent study by Statista, in 2020 the revenue in the food and beverage segment amount to US$210,148m.

Restaurant survey questions template by QuestionPro offers a detailed questionnaire about restaurant services such as the lobby, table area, server, food quality, and willingness to recommend. With around 10+ survey questions that cover all aspects of a dine-in restaurant, this restaurant survey questionnaire sample can be edited and the visitors can be asked to fill it out. On the basis of the feedback, improvements can be made in the way the dine-in restaurant functions. For example, if a visitor suggests that the server was not appropriately behaved, that individual will have to be trained and his/her serving capabilities must be enhanced. It also helps to boost the restaurant customer satisfaction level.

The nightlife survey questions is a questionnaire that is sent out to club goers to collect feedback about clubs and nightlife in general. This sample survey template contains critical survey questions that collect data about the accessibility of the club, facilities within, security, music, live entertainment and how expensive or cheap it is to visit the club. This survey was created by serivce and hospitality industry veterans to help club owners understand the level of services they provide and also can be used by owners that would like to launch a new nightclub or club.

Hotel and restaurant survey templates are widely used by business involved in lodging, food and drink service, resorts, theme parks, cruise lines, etc., to measure their customer satisfaction. Flow of the templates including its design, question type, question phrases, and answer options are created through thorough analysis and expert guidance from the stalwarts of the hotel and restaurant industry.

It means QuestionPro’s hotel and restaurant survey template questionnaire are fully optimized to collect quality data in terms of best survey responses. These survey templates include hotel guest experience evaluation survey, dine-in restaurant survey, fast food survey and much more. Use the template directly as a survey or use it for reference as a sample or example. Pick a hotel/restaurant survey template and get started!