According to Jess Bezos, "We see our customers as invited guests to a party, and we are the hosts. It's our job every day to make every important aspect of the customer experience a little bit better." Customers are the most important aspect to a business, so how can you discover how they're feeling about your company?
The only way to truly know your customer's experience is to ask.
We've prepared a complete guide to help take the guess work out of the process and get you back to growing your business. We're here to get your new customer feedback program fully implemented immediately.
Pick and customize any number of premade customer survey templates
Distribute your survey using a variety of methods including:
With QuestionPro Push to Social, you can automate customer reviews based on their rating:
Automatically distribute gift cards to respondents who complete your survey using QuestionPro Rewards. Choose from:
Analyze your feedback for success using a number of built in reporting and analysis tools, including: